Matthew Inman  CC BY 3.0

Teaching basic self-help computer strategies should be just as important as learning to  use digital tools for creating and collaborating. Just think how much time could be saved if one knew some basic tips. I bet there are a lot of times when a simple fix could save stress and time for teachers and students.

Basic Troubleshooting Strategies

1. Open the Internet Browser

2. Try Clearing the Internet Browsers cookies and cache

3. Next try to use the Browser in Incognito or private window

4. If Private mode works then try:

5. Disabling  extensions, add-ons, plug-ins

When all else fails: Try a different browser to see if it is a browser related issue